是的，一旦您的被选中并准备付款，您将收到一封电子邮件通知并确认一下，还会收到一个链接，以便同时您可以跟踪您的订单再次跟踪您的订单订单很容易，让您知道什么时候会收到您的我们一直致力于确保客户喜欢我们的产品，但如果您确实需要退货，我们很乐意提供帮助。只需直接发送电子邮件至 hello@ddmart.me ，我们将指导您完成整个流程。
请注意：所有腐易烂产品（例如肉类）均不可进口。

如果您的快递员到达时您不在家，您的快递员会尝试通过电话联系您。如果他们无法联系到您，他们将不得不离开，继续为客户发货订单。在这种情况下，我们要求您尽快通过 hello@ddmart.me 与我们联系，以安排其他发货时间。

请注意：如果您丢失了货物，我们不能保证司机能够在同一天携带您的订单取回。

You will receive an email confirmation when placing an order. If you do not receive this, please check the spam folder. Once dispatched, you will be sent a tracking link with an ETA of your order.

If you find any damaged items in your order, please take pictures of both the packaging and the item in question and send them to hello@ddmart.me. We will need these images to conduct an investigation with both our courier service and our operations manager as each order dispatched is recorded on CCTV.Also, please do not throw away the damaged item as we would need ascertaining whether or not it can be replaced. In the event of a replacement, we kindly ask that you repackage the item in the original box that arrived and we will have the item picked up via courier. Please note, the above does not apply to liquid or glass items, which will need to be disposed of appropriately.In the event an item cannot be replaced, it is our policy to issue a credit voucher for the equivalent

Yes. Click the green “Email When Available” tab on the right hand side of the product page and leave your email address. As soon the product is restocked you will receive a notification.

If a product you have ordered is out of stock, we will always endeavour to find the closest alternative item, e.g. the same product of another brand, to ensure your order is fulfilled. If this is not possible, we will either issue you with a discount voucher code or offer you a refund of the equivalent amount back onto the payment card used.

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

我的跟踪显示“目前没有可用信息”。
对于某些运输公司，跟踪信息需要 2-5 个工作日才能在系统上更新。如果您的订单是在 5 个工作中完成的，但您的跟踪号仍然没有信息，请联系我们。

运输时间因地点而异。

商品发货后，我们不承担任何关税费用。购买我们的产品，即表示您同意我们将一个或多个包裹寄给您，包裹重要您所在的国家/地区时可能会产生关税费用。

是的。我们向全球200多个国家/地区提供免费送货服务。但是，有些地区我们无法送货。如果您恰好位于其中一个国家，我们将与您联系。

从我们位于中国、仓库、英国、新加坡、美国的仓库发货的包裹将通过ePacket或EMS运送，具体取决于产品的重量和尺寸。从我们的美国仓库发货的包裹将通过ePacket或EMS运送，具体取决于产品的重量和尺寸。的包裹将通过 USPS 运送。